Privacy Policy & Notice

This is the privacy notice of Elms Price Estates Ltd and Elms Price Lettings Ltd. In this document, "we" or "us" refers to Elms Price & Co.

Our registered office is located:

Elms Price & Co

16 Middleborough, Colchester, CO1 1QT

Registered Company number: 2486019 & 02757951

We are a ‘controller’ under the General Data Protection Regulation (GDPR) and other relevant UK and EU legislation. A list of the Partners’ names is on display for you to see at any of our offices.

When you register with our web site in order to receive property information or details about our services, we need to know your name, e-mail address, and contact telephone numbers, the type of property or service in which you are interested and other relevant details.

We collect this information to allow us to process your registration and to provide you with the details requested by you.

On registration you may have indicated that you were happy to be contacted by us with information about special features of our web site or any other service which we think may be of interest to you. If you no longer wish to receive this information, please send an e-mail message to Sales / Lettings.

Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any web site. They are widely used to make web sites work, or work more efficiently, as well as to provide information to the owners of the site.

Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.

Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies in order to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website.

From time to time we may provide your information to our marketing department for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business, who will be entitled to process your information in the same manner set out in this notice.

The information you provide us may be transferred outside the European Economic Area for the purposes of carrying out your instructions, however we will always take steps to make sure that your information is used in accordance with this notice.

We only ever collect data for the purposes for which it has been supplied and unless required to do so by law, we will not disclose or sell your details to third parties without your consent. Your information may from time to time be used by our data processors with whom we have appropriate written confidentiality and security agreements in place.

We will process your information on the following basis: performance of contract, legal compliance, legitimate interest and consent.

We retain your information for a reasonable period or for as long as the law or our regulatory authorities require. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, destruction, damage or accidental loss.

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by sending an e-mail to Sales / Lettings or by sending a letter to Web Administration, Elms Price & Co, 15 Crouch Street, Colchester CO3 3EN.

If we change our Privacy Notice we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will indicate that you agree to any such changes.

We welcome your views about our website and our Privacy Notice. If you would like to contact us with any queries or comments please send an e-mail to Sales / Lettings or write to us at Elms Price & Co, 15 Crouch Street, Colchester CO3 3EN.